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Woman (33) accuses undertaker of holding her father’s ashes ‘hostage’

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Woman, 33, accuses undertaker of holding father’s ashes ‘hostage’ – two years after his death

  • Mikala Hill accused Hull undertaker of holding her father’s ashes ‘hostage’
  • She claims she is waiting for Heavenly Services to release Russell Hill’s ashes
  • Mr Hill died aged 58 after suffering a stroke and battling muscular dystrophy in 2019
  • His daughter, 33, told local media she fears she will never get his ashes back
  • Heavenly Services is under investigation by police for alleged fraud










Mikala Hill, 33, claims she is still waiting for Heavenly Services to release her father Russell Hill’s ashes after he died aged 58 after suffering a stroke and battling muscular dystrophy in 2019

A woman has accused a funeral director in Hull of ‘taking her father’s ashes hostage’ two years after his death.

Mikala Hill, 33, claims she is still waiting for Heavenly Services to release her father Russell Hill’s ashes, after he died aged 58 after suffering a stroke and battling muscular dystrophy in September 2019.

She now fears she may never get the ashes back, as she claims a company representative left a voicemail instructing her to pick up the ashes or risk them being stored.

‘It’s an asset. It’s like you’re holding him hostage. I don’t want him stuck in a closet somewhere,” Mrs. Hill said.

“It has left me distraught. I am still sitting here without my father. I cannot mourn and I cannot let him rest, it has left me empty.’

Heavenly Services faces an uncertain future. It is currently under investigation by Humberside Police over allegations of fraud and has been criticized by several disgruntled customers, according to local media.

One woman claims the company told her to collect her husband’s body from the morgue, while another claims the undertaker never booked a plot for her father’s grave.

Heavenly Services is currently under investigation by Humberside Police over allegations of fraud and is under fire from several disgruntled customers, local media reported.

Heavenly Services is currently under investigation by Humberside Police over allegations of fraud and is under fire from several disgruntled customers, local media reported.

Ms Hill claims she paid a total of £1,650 to Heavenly Services in monthly installments after being advised to pay that way by a staff member, despite having the money to pay it out right away.

“While I was paying, I thought he was in safe hands. I was angry they wouldn’t give it back to me, but there wasn’t much I could do,” she told Hull Live after receiving a phone call last week asking for the ashes to be collected.

“They wouldn’t give me his ashes because I didn’t pay right away, but now they’ve told me to go get them now.

‘Why didn’t you just give them to me? It would have saved me a lot of heartache… I can’t think of more.’

She claims that Heavenly Services recently told her that a new owner is taking over the property and that she has been advised to go downstairs so they can give her the ashes.

MailOnline has reached out to Heavenly Services and Humberside Police for comment.

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