Aussies have slapped US burger giant Five Guys just weeks after the first store arrived in Sydney, with dozens of gamblers claiming it was “too expensive and of poor quality.”
The fast food chain, which opened on September 20 in Penrith in Sydney’s west, is known for its custom-made burgers with a choice of 15 toppings and American-style milkshakes.
And while the brand is loved around the world, Sydneysiders are less than impressed.
Some even claimed a burger from their local fish and chip shop was much better.
Aussies have slapped US burger giant Five Guys just weeks after its first store opened in Sydney, with dozens of gamblers claiming it was “too expensive and of poor quality.”
The response comes after a social media critic criticized the store in a series of TikTok videos, sparking a massive online debate among passionate fast food aficionados.
The response comes after a food critic well-known on social media slammed the shop, claiming he had been charged $215 for a family meal.
He said the food was no better than Hungry Jack’s.
After watching the fast food critic’s video, hundreds of people responded, sparking a massive online debate.
Several were outraged by the eatery’s expensive food and agreed the cost was not worth it.
One user wrote: ‘Tried this week. $60 for 2 burgers, 1 portion of chips and 1 milkshake. Couldn’t agree more with him. On par with hungry farmers. When the hype is over, they won’t hold up any longer.’
“I agree, biggest scam. I bought a burger, fries and a milkshake and was charged $40. Never again,” wrote another.
While a third wrote: ‘Sad to say but the older generic places (Maccas, Hungry Jack’s, KFC) are just as good if not better. And our local chains (Grill’d) leave them for dead in taste and quality.’
Other passionate fast food enthusiasts claimed that the local fish and chip shops in Australia would serve a much better burger than the fast food chain.
One wrote: ‘In New York they lived a Five Guys and I wasn’t impressed, but I have to say Australia does make good burgers. Go to a good Australian Fish & Chip shop and get a burger with a lot of it!’
What’s on the menu at Five Guys?
CITIZEN: Five Guys burgers are made with only the highest quality and freshest ingredients. Hand-formed burger patties with no preservatives, no hormones and no antibiotics. Sandwiches are baked fresh daily with a secret recipe and heated on a special grill to get the perfect toast.
HOTDOGS: All-beef hot dogs, split and grilled lengthwise for a caramelized exterior. With the added option of melted American cheese, crispy smoked bacon, or both.
FRIES: French fries are hand cut daily, cooked in peanut oil and made boardwalk style, crispy on the outside with a creamy mashed potato filling. Get them the traditional Five Guys way or try them with spicy Cajun seasoning.
SHAKE: Five Guys shakes have a creamy, vanilla base. Customize them by adding one or more of the 10 premium mix-ins such as crispy bacon, real bananas, fresh strawberries or cold brewed coffee that are made daily in the store.
“I saw their prices and it was a firm no. Local fish and chip shop does great burgers for $6. Why waste your money?’ wrote another person.
While a third wrote, “Great burgers come from fish & chip shops and normally cost about $6.”
But some individuals jumped on the defense of Five Guys and didn’t understand why there was a fuss about their prices.
One wrote: ‘I’m not sure what the outrage is about. The prices are not a mystery buy before you order.’
While a second wrote: ‘People here acting like Grill’d and all the other non-fast food burger joints in Australia don’t charge the same amount for burgers…’
Some were outraged by the eatery’s overpriced food, some believed the local fish and chip shop served better burgers, while others called in Five Guys’ defense (stock image)
Fred, the creator of TikTok, known for his candid take on culinary fast food, recently visited the world-famous Five Guys burger restaurant that recently opened in Penrith in Sydney’s west – and was unimpressed (stock image)
TikTok creator Fred, known for his candid take on fast food, visited the world-famous Five Guys burger restaurant in Sydney’s west Penrith on Tuesday — and was unimpressed.
In his first video of a series of scathing attacks on the new franchise, the food reviewer said he ordered six burgers, three milkshakes, four servings of fries and four drinks.
Furious at being charged $215 for the order, he posted a second video featuring one of the $19 burgers.
He took a bite to see if the taste matched the price.
After a few bites, he told his fans that the burger was comparable to the $5 meals available at Hungry Jack’s.
The order included six burgers, three milkshakes, four fries and four drinks, which came to a whopping $215 and the outraged reviewer said it was a “rip-off.”
In a second video, he showed the burger, which cost $19, and tasted his take on the expensive burger
When did Five Guys land in Australia?
American citizen giant Five Guys opened its doors on September 20 in Sydney’s western suburb of Penrith.
Seagrass Boutique Hospitality in Sydney has acquired the rights to be the brand’s main franchisee in Australia.
Five Guys is a family-run burger and chip shop that started in America in 1986.
Now there are locations in North America, Europe, the Middle East and Asia, with expansion planned to New Zealand.
The franchise is known for its customizable, made-to-order burgers with a choice of 15 toppings and American-style milkshakes.
“I can’t justify paying this amount for this,” he said.
“I’m going straight to Hungry Jack’s.”
But he didn’t stop there.
He labeled the burger “slop” before telling his followers to save their money and go elsewhere for their fast food fix.
“I’m telling you, go to Hungry Jack’s, get a double whopper, save the damn money, because that’s this,” he said.
His strong opinion sparked a deluge of comments online, most of them stunned at the expense of the fast food meals.
“They won’t last long in Australia with those prices,” said one fan.
“Saved me a 30 minute trip this weekend, thanks. Asking $10 for a milkshake,” another added.
The Sydney food fan’s opinion of the US food chain sparked a flurry of responses from passionate food lovers (stock image)
While a third wrote: “It really does look like a whopper!”
But others argued that the food reviewer shouldn’t have complained about the cost if he’d seen the prices before ordering.
‘What, didn’t you see the prices before ordering? Don’t pay and then complain. I don’t understand people or these negative comments,” one said.
“You knew the price ahead of time,” another commented.
A third wrote: ‘I’ve had Five Guys in multiple countries, quality always great and decent $.’
Daily Mail Australia has contacted Five Guys for comment.